FAQs

What can I find on Completekitz? Our website offers jerseys for men, women, and kids, with a wide range of options available for club teams, international teams, and retro styles. Our collection includes high-quality and comfortable jerseys that are perfect for sports enthusiasts or anyone looking to support their favorite team in style. How do I choose the right size? When choosing the right size, it's important to accurately measure yourself and compare your measurements to the size chart provided in the photos. If you're still unsure, don't hesitate to contact our customer service team for assistance. How long does shipping take? Please note that not all items are readily available and some may be shipped from our warehouse, which could result in a slightly longer delivery time. Domestic US Shipping In-stock shipment: Handling time 1-2 days. Shipping time 3-5 business days. Warehouse Shipment: Handling time 10-14 days. Shipping time 3-5 business days. International Shipping In-stock/warehouse Shipment: Handling/Shipping: 2-3 weeks We will notify all buyers within an hour of purchase of the status of their order. Can I return or exchange a jersey? Returns are not permitted under our shipping policy. Please be sure to carefully check your order before making a purchase because all sales are final. We appreciate your patience and selecting our shop for your purchase. How do I pay for my purchase? We offer our customers multiple payment options on our website, including credit and debit cards, Apple Pay, and PayPal. This provides you with the flexibility to choose the payment method that is most convenient for you. Our checkout process is secure and easy, ensuring a hassle-free shopping experience. Is my personal information safe? We use encryption technology to protect your personal information. Make sure to check for the padlock icon in the URL bar, which indicates that the website is secure. Can I track my order? you will be able to track your order once it has been fulfilled. A tracking number will be provided to you via email or text message. Please keep an eye out for this notification and feel free to contact us if you have any questions or concerns. What if I have a problem with my order? You can contact us via email at completekitz@gmail.com or message us on Instagram @completekitz. We are always here to help and strive to provide the best customer service possible. Thank you for choosing our service.